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Services

What we build and run.

Six capabilities, delivered together with our sister company Juna Dev. Take one on its own, or let them share a single record of every customer.

CRM and messaging

Every conversation a customer starts, on any channel, lands in one inbox and resolves to one person. Your team sees the whole history before they reply.

What is included

  • Facebook Messenger, Instagram, WhatsApp, website chat and email in one inbox
  • Each person recognised across channels instead of duplicated
  • Pipelines whose stages record whether a deal was won or lost
  • Tasks, notes and reminders assigned to your team

AI agents on chat and phone

Assistants that answer questions from the material you give them, and pass the conversation to a person the moment that is asked for.

What is included

  • Answers drawn only from your own knowledge base
  • A member of your team can take over at any point
  • Voice agents that answer calls and book appointments
  • Every conversation kept for review

Websites and booking

Sites, landing pages and booking pages built on the same platform as your CRM, so every enquiry arrives already filed.

What is included

  • Pages built and hosted for you, on your own domain
  • Booking pages tied to your staff calendars
  • Forms that create a lead in the right pipeline
  • Security certificates issued and renewed automatically

Workflow automation

Follow-ups, reminders and routing that run on what your customers actually do, written so anyone on your team can read them.

What is included

  • Triggered by enquiries, bookings, payments and email activity
  • Reminders before appointments
  • New enquiries routed to the right person
  • Every change versioned and reversible

Cloud infrastructure and DevOps

Infrastructure that is reliable because it is built to be, and cheaper because someone reviews it.

What is included

  • Containerised deployments built from your repository
  • Automated builds on every change
  • Backups with a tested restore procedure
  • Running costs reviewed, not just paid

Monitoring and time tracking

Know when something is wrong before your customers do, and know where your team's hours go.

What is included

  • Uptime and error monitoring with alerts
  • Time tracking with desktop apps for Windows, macOS and Linux
  • Timesheets your team can review

How we work

Pick the shape that fits the problem.

Discovery sprint

A short, fixed engagement to map the problem and agree what to build, written down before any code.

Fixed-scope build

A defined piece of work, delivered against an agreed scope and handed over with its documentation.

Run and extend

We operate what we built, keep it healthy, and add to it as the business changes.

Tell us what is slowing you down.

A short call is usually enough to tell whether we can help. If we cannot, we will say so.